Sorcinelli.net

I’ve decided to capture some thoughts and observations around this past week’s announcement and subsequent hoopla over Apple’s newest product – the iPad

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I write this for 2 reasons -

1. I would feel left out if I was not one of the BAZILLION bloggers on the Internet who had not posted thoughts on the iPad. If you were following me on Twitter, however, you might have picked up some of my thoughts.
2. Ever since the announcement, I have been asked by any number of people what I thought about it. Easier to write once and point than to write over and over again, I always say.

Now before I go on, a few “ground rules” -

1. Anything that I say that appears to be a criticism of the iPad should not result in the instantaneous response of “you’re just a Microsoft fanboi” (the tech intellectual equivalent of “I know you are, but what am i?”) Remember that I regularly use a MacBook (BootCamp’ed with both Snow Leopard and Windows 7) and have an iPhone in my fleet of mobile devices (the MacBook allows for iPhone development). I see and know from my personal perspective both the pros and cons of these products, and objectively understand them.
2. Anything that I say that appears to be a positive of the iPad should not result in the instantaneous response of “Ha! Your abandoning Microsoft! How could you!” or the likes. For rationale, see #1 above.

(It’s not like I haven’t been in this position before, mind you. Long before the Microsoft/Apple thing, I dealt with the Windows/Unix thing. When you try to be objective, someone always gets pissed off. Simple fact of life.)

Finally – What is contained here are my personal thoughts and speculation on the subject. Nothing “etched in stone”…

With all this now “on the table”, here are my random thoughts, in no particular order…

• For aesthetic industrial design, the iPad is a winner. Then again, when isn’t Apple a winner in this category? As a matter of fact, the day Apple releases a hardware product that isn’t aesthetically pleasing is the day they should shutter their doors (and you should beware of it raining frogs). I like the size and weight. I’ve heard complaints about the size of the bezel, but folks – you have to have some area to hold the device without interfering with both the touch screen and the viewing area.
• I get the hardware specs for processor, memory and storage. Apple sees this as being in the “netbook” segment (more on that later), and for the use cases they associate with this segment, a more energy-efficient processor with longer battery life is a good move.
• First criticism – choosing the iPhone OS for this device. While I know this opens the door instantly to hundreds of thousands of Apple AppStore applications, it brings with it some limitations. I really thought that the iPad could have solved a major and long-standing problem for Apple if this was one differently. Follow along with me on this one…
  
  Since I can remember, OSX has always been held back by the lack or quality of applications in a lot of market spaces. The iPhone was the first time Apple truly had widespread developer adoption of their tools and development platform. However, this jump to the Apple development platform hasn’t really equated to developing for ALL Apple hardware. Now, if Apple had chosen OSX for the iPad, they might have had a compelling OSX story. Something like “iPhone developers – here’s a device that is similar in many ways to what you are familiar with in the iPhone. With some work, you can now bring your applications to the next level, and not just with the iPad!” If the rumors of touch screen enablement in other Apple hardware is true, all the more for a compelling case to lure an army of iPhone developers to the OSX world, bringing scores of applications with them. Apple, I really think you missed the boat here.
• Still on the iPhone OS choice – this time, it’s the lack of multitasking. Apple really needs to bring something, even in limited form, in the way of multitasking to the iPad. While I might not agree with it, I can see some of Apple’s arguments against multitasking in the iPhone. However, Apple made a point to position the iPad in the segment of a netbook replacement. I believe that either Apple is WAY off here or simply isn’t serious about that representation. It all comes down to use cases here, folks.
  
  A netbook is a more traditional computing platform in the way of use cases (unlike a mobile phone). Even under the most restrictive of situations, people expect some ability to move between applications, or to leave one application open while working on another. Even the most basic of end-users will find themselves working with or using an application downloaded from the AppStore and expect to be able to leave it for a minute when a new email arrives. This is what any computer user has come to expect these days. While users may initially be willing to accept this limitation, I will expect it to become an annoyance over time.
• iPad and eBooks – I strongly suspect that THIS (not a netbook competitor) is the real motivation for the creation of the iPad. Just look at Apple’s recent history in consumer devices. iPod, iPhone – it’s all really about creating and controlling a media-based ecosystem (read iTunes and the AppStore). I suspect that if Apple were really going after the netbook market, they would have gone a different way. Create an “eReader+” with all the apps and additional capabilities and a closed delivery system like iTunes and you have the potential to control a rapidly-expanding market segment.
  
  I think Amazon should be in a state of “heightened awareness”, but not alarm (at least for the moment). They have an incredibly established base in the Kindle today. They shouldn’t rest on their laurels, though. As for Barnes & Nobile (Nook), Sony (eReader) and the others that haven’t really established a foothold in the eBook Reader market – things aren’t looking so good for you. Apple has already proven a closed system can be successful, so the “indy” eReader hardware makers have to worry. As for the Nook; I’m not so sure there’s room for 3 closed systems in this market.
• The '”iPad” naming – this is incredibly uncharacteristic of Apple. Not so much the “open to feminine hygiene jokes” thing, but the fact that the name “iPad” was trademarked years ago. This leads me to believe things were a little rushed here, especially when combined with…
• No immediate availability? If there’s one thing Apple is great at, it’s generating interest, generating demand and then launching with immediate (or near-immediate, i.e. – a few days) availability. This time – 60 days? 90 days? When you combine this with the naming, I can’t help but believe something more was in play here.
  
  Was Apple afraid of  too many product leaks? Probably not. There were far more “guesses” relating to the iPad than anything else. I do think Apple might have been concerned about losing even more ground in the “eBook Wars”, though. Consider CES early in the month, were literally hundreds of eBook readers were on display. Combine that with continuing growth in sales of the “big guys” (Amazon, B&N and Sony) and you had the potential of losing a lot of potential customers in 3 months time. How many people would be willing to spend $500 for an iPad  after just plunking down $250+ for a Kindle? By at least announcing a “coming soon” to the iPad, I think Apple was hoping for a pre-emptive strike that will get people to hold off  on another eBook reader purchase. Of course, all of this also goes to reinforcing my thoughts that the real market Apple is targeting is not a traditional computing platform (netbook), but a consumer market segment (eBooks).
• The whole “closed ecosystem” thing. While you may not like it, you can’t argue that it works for Apple. They’re still making boatloads of cash with iTunes and the AppStore, aren’t they? I don’t see people casting their iPods and iPhone in the trash en masse screaming “I want freedom!”. While I have always had an issue with this, I’m not foolish or egotistical enough to believe that this is wrong for everyone; the numbers don’t lie. Apple obviously believes the same formula applied to the eBook space will work as well.
• The iPad / Tablet PC debate. Lots of “stuff” being flung back and forth here. My take – it’s all about use cases and usability. It’s a variation of the iPad/netbook discussion. Listen, if Apple’s intent to focus on eBook reading and basic applications, the UI they’ve created for this is hard to beat. No one (STILL after all this time) does user experience (UX) like Apple. Just watch the demos from Apple’s press conference. If, however, you are looking for the ability to multitask and have more robust applications, the Tablet PC wins.
  NOTE: A bit of advice to those in the fervent Tablet PC and iPad camps – you’re not going to convince those that simply don’t need what your selling that your side is right. Tablet PC folks – a Tablet PC isn’t better to an iPad for someone that doesn’t need office suites and powerful applications all running side-by-side. iPad folks – an iPad isn’t going to work for someone who needs the things mentioned above. I suggest this debate end and folks move along :-)
• Finally – how do I think the iPad will do? That’s a really good question. Overall, I think it will do just fine… initially. One caveat here – I think the long delay between announcement and availability might actually hurt Apple in some target audiences. When you lose the “impulse buy”, it gives people the opportunity to research and think a bit more. I have already talked to a lot of folks who typically buy “the next big thing” from Apple the day it arrives. For those that already own a MacBook and an iPhone, I’m hearing more “no’s” than “yes’”. Just nothing compelling enough. I do think, however, that Apple can once again find a consumer “sweet spot” with users, similar to how they did with the iPhone. Long term success, however, will likely rely on how satisfied those consumers will be with just a powerful but narrowly-defined device versus a full-blown computer. Of course, Apple has lots of room to work with here, and lots of time to evolve (something else Apple is very good at historically). We’ll just wait and see…

Of course, my musings would not be complete without answering two questions -

• Don, will YOU buy an iPad for yourself?  Personally, no. For me, adding an iPad would not result in me dropping another device. I need the functionality and size of a netbook when I want to travel light. The iPad just wouldn’t be able to do all that I need it to do. It’s also not a phone, either in functionality or size, so I can’t drop that device.
• Don, would you recommend an iPad to someone? To the right person, sure. Who might that be? Well, my target demographic includes…
• Likely not already owning a notebook computer, and definitely not owning a netbook computer.
• Maybe already owning a smartphone (iPhone or otherwise) and liking the ability “to do more”.
• Looking at purchasing an eBook reader.
• Wanting something a bit more in an eBook reader, like surfing the web and checking email.
• NOT wanting a “small computer”.

I’ll be keenly interested in watching this all play out over the coming months. I’m sure I’ll have more to say over time.

I am among the legions of people who have come to wholly rely on Microsoft Outlook over the years for my day-to-day PIM actions (mail, calendaring, tasks, contacts). As a result, I (like many others) have cheered the improvements and lamented over the issues related to Outlook. Having first observed and now being a part of the netbook world (in my case, an Acer Aspire One), I thought that my long relationship with thee Outlook client might have to come to an end. “There is no way”, I thought, “that Outlook would ever perform reasonably well on a processor- and memory-constrained platform like a netbook. Folks, I am happy to report that this presumption was woefully wrong.

I have been fortunate enough to be a part of the Microsoft Office 2010 Technical Preview. When I first received the invitation, I had to decide where and how I would run the included applications. I couldn’t run it on a “production” computer; it is only a Technical Preview, you know ;-) I could create a Virtual Machine for it to run on a production computer, but I really didn’t think I would give the suite of applications much attention and use if I did that. This left the Aspire One. With just an Intel Atom N270 processor, 1 GB of RAM and the Windows 7 Release Candidate. I shuddered at the thought, but forged ahead.

The first thing you notice when working with the Office 2010 Professional Edition Suite (the default for the Technical Preview) is the size; more importantly, the reduction in size. Clearly a lot smaller install than in recent years. I took this as a hopeful sign, although the skeptic in me knew that executable size is one thing, but performance is another. I went ahead and completed the installation of the Office products (Word, Excel, PowerPoint, Outlook, OneNote).

Outside of a new splash screen, the initial setup process for Outlook is pretty much the same. I immediately set up my personal hosted Exchange account, planning on immediately following that up by trying out a new Outlook feature that is incredibly overdue – running more than one Exchange account within a single Outlook profile. To this this, you have to shut down Outlook and access the “Mail” Control Panel applet. Once completed, I held my breath and fired up Outlook 2010 once again. This is when the wonderment truly began.

When it comes to Outlook 2010 on my netbook, here is what I can safely say -

1. Outlook 2010 loads as quickly as Outlook 2007 on my other computers. Mind you, I am saying this from an end-user experience perspective (please don’t email me with “I benchmarked and there was a 1.2 second difference; nice to know, but I was more concerned about the experience rather than the raw numbers). Keep in mind that my other computers are far more powerful and only loading 1 Exchange account.
2. Outlook 2010 is as responsive if not more so than Outlook 2007. Again, when you consider the fact that I am saying this about Outlook running on a netbook…
3. Outlook 2010’s memory requirements are on a par with Outlook 2007. Considering the fact that I am running 2 Exchange accounts AND all of the new features included in Outlook 2010, that astounds me.

I simply cannot believe I am saying this, but…

I am running Outlook on a netbook and loving it!

Before I wrap up, a few additional initial comments about Outlook 2010 (expect to see more in the coming days and weeks)…

• I love the ribbon bar. Of course, I’ll need to get used to where everything now is, but I went through the same learning curve with the other Office apps in 2007.
• Conversation View is great. But Conversation View with the ability to still track the thread even after moving emails to other locations is awesome!
• Quick Steps are long overdue. Most people use Rules in Outlook, but I always had a fundamental problem with them – the rules did things before you looked at the message. Quick Steps are more like macros; I can look at an email, then click on a Quick Step icon to do processing. Number 1 use – filing messages without have to drag and drop within the labyrinth of folders I have set up.

All in all, I am more than pleased with Outlook 2010 at this point. As a matter of fact, “pleased” is really an understatement.